FREQUENTLY ASKED QUESTIONS

COVID-19 INFORMATION

We are now in Phase Three of the BC Restart Plan. In accordance with this, the Roundhouse has removed many of the restrictions that were put in place.

  • Masks are required (5+) regardless of vaccination status and must be worn at all times other than when engaged in physical activities.  Visit the Province of BC’s COVID-19 page for further details and exemptions.
  • Plexiglass is still in place at the front desk
  • Hand sanitizer is available upon request

Please don’t enter the facility if you are feeling sick or have any of the following symptoms:

  • Fever or chills
  • Cough
  • Loss of sense of smell or taste
  • Difficulty breathing
  • Sore throat
  • Loss of appetite
  • Extreme fatigue or tiredness
  • Headache
  • Body aches
  • Nausea or vomiting
  • Diarrhea

Please use the BC Self-Assesment Tool if you are feeling unwell: bc.thrive.health/covid19

In accordance with the Provincial Health Officer, we will require proof of vaccination to attend a number of our registered and drop-in programs at the Roundhouse . That being said, you will not need to provide proof of vaccination for being in the centre (i.e. using the washrooms, picking up a participant, or registering for a program).

When you arrive for your program please check in with the front desk to show proof of vaccination (Sep 13: partially vaccinated; Oct 24: fully vaccinated) and ID (i.e. BC driver’s licence, BC Service Card, passport).

Programs that will require proof of vaccination:

  • All indoor group exercise and fitness
  • All indoor group and team sports
  • All indoor dance
  • All indoor organized recreational classes and activities with 50 or more people
  • All indoor parent & tot recreation programs
  • All spectators who sit inside a recreation program space
  • Indoor organized events with 50 or more people (i.e. Halloween Carnival, Breakfast with Santa)

Programs that will NOT require proof of vaccination:

  • Children & Youth Programs
  • Children & Youth Programs (No parent participation)
  • All indoor organized recreational classes and activities with 49 or fewer people

We understand that some of you may not be able to get vaccinated or have chosen not to and if you are unable to provide proof of vaccination please contact our front desk by coming in person or phoning 604-713-1800 ext. 1 to request a refund.

For further information about the vaccine card, please visit https://www2.gov.bc.ca/vaccinecard.html

Our digital guide is available to  view/download here

Programs are slowly being added back based on instructor availablity.

Yes, you can. Inquire with the front desk (604-713-1800 press 1) to see if your program is accepting drop-ins.

Masks are required (5+) regardless of vaccination status and must be worn at all times other than when engaged in physical activities. Visit the Province of BC’s COVID-19 page for further details and exemptions.

Performances are already planned and will be included in the latest Program Guide. 

GENERAL INFORMATION

No, however the closest amenities are:

Vancouver Aquatic Centre; Swimming Pool and Fitness Centre
1050 Beach Avenue – 604.665.3424

West End Community Centre; Skating Rink and Fitness Centre
870 Denman Street – 604.257.8333

False Creek Community Centre; Fitness Centre
1318 Cartwright Street, Granville Island – 604.257.8195

Creekside Community Centre; Fitness Centre
1 Athletes Way, near Science World – 604.257.3050

Covid-19 restrictions mean that our showers and lockers are not available for use. 

“Yaletown Happy Hour” meets Monday to Friday from 5:15 to 6:15pm in the Multimedia Room. It is a rental group that runs out of our centre and everyone is welcome to attend. Call them at 604.434.3933 before attending. Participation is by donation. vancouveraa.ca

You can find Starbucks by Urban Fare grocery store, Sciue on the Roundhouse Turntable Plaza, Artigiano and Starbucks by the Canada Line station, plus plenty of restaurants from fast food to 5-star dining within two-blocks.

There are several ATM (bank machines) in this area. The closest ones are: Coast Capital on Davie Street (on the Turntable Plaza); HSBC on the corner of Davie Street and Pacific Boulevard; and RBC on Pacific Boulevard near the Canada Line sky train station towards Cambie Street.

Yes, our centre is considered a safe zone during an earthquake. We will have the earthquake emergency team set up a place of refuge here. During a heat wave, we have air-conditioned rooms and people can take shelter indoors from the heat.

The Roundhouse and Park Board sometimes take photos/videos/other media in order to promote programs in print or online. If people are included in those photos and are identifiable, they will be asked to sign a photo release form. Participants are always welcome to deny permission for their photo to be taken when taking part in a Roundhouse program. Instructors are not allowed to take photos of the classes they instruct, or to ask participants for permission to have their photo taken. Please contact the Roundhouse if you have any further questions

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